Dell Computer Consumer Complaints All Reviews

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Dell Computer Reviews

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  • Dell computer problems and used hard drive

    I am 63 and don%u2019t have the time or elevated blood pressure to deal any longer with Dell. I had ordered my second Dell Computer a Inspiron 17 5000 series touch screen. My first dell laptop was a 4 year old Dell 1764 and according to Dell%u2019s web site the hard drive was not functioning correctly. I also decided to purchase a new hard drive from Dell for the old computer as a backup. The new computer and hard drive arrived I installed the new hard drive in the old Dell 1764 and upon installation I noticed windows 7 was already installed on this hard drive along with a burnin test... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    Lawdan's Picture   Lawdan    0 Comments   Comments
  • Upgrade

    I was waiting for the Free upgrade that I was supposed to receive for Windows 7 when I purchased my new computer. When it never came I contacted the service department and was told that I had to register my software at a site. (Something I was NEVER informed of). They also claimed to have sent out emails informing those eligible about the need to register. (An email I never received). Now, you can no longer register and the offer is no longer available. So, something that I was supposed to have received free with my purchase is now going to cost me MORE money out of my own pocket. Why... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    guitargal28's Picture   guitargal28    0 Comments   Comments
  • Dell computer

    I purchased a Dell Vostro 1000 computer, It overheated the first time I used it and ran for about 5 minutes,then shut down. Returned it under warranty, received a used reconditioned computer, same exact problem, returned it and received a third dysfunctional computer with a bad hard drive, warranty expired, never able to use computer.The service people do not speak enough english to intelligently communicate and the software that was returned with the computer was replaced with the wrong software. The computer was subsequently scrapped for parts. I will do everything possible to discourage... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    glider's Picture   glider    0 Comments   Comments
  • Dell Can't Fix a Simple Problem

    I just finished calling Dell to fix a simple shipping problem. Nine transfers and three hours later they could not figure out how to fix it. The facts are as follows. Son bought Dell laptop about 3 years ago while living in CA. Son now living in UT shipped laptop to Dell for repair and gave Dell his UT address for return shipping. Dell sends laptop to CA anyway. Son calls Dell to get it shipped correctly. Since I am not home during the days for pick-up Dell asks that I leave Laptop box out in front of house for between one to three days and FedEx come by. It is not acceptable to... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    eureka's Picture   eureka    1 Comments   Comments
  • Dell Computer reliability

    I bought a Dell Inspiron 531 with Vista Premium about a year and a half ago. I have spent so much time on the phone talking to dell technicians about the constantly occuring problems, so that I am about ready to go to Apple PC's. I had hardware extended warranty, so all of my problems became software problems. I bought software extended warranty, and now they are "hardware related software" problems. Several times the solution has been to reload all the software, meaning who knows how many hours saving everything, risking losing stuff, and then reloading everything. The... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    tonykay's Picture   tonykay    1 Comments   Comments
  • Poor Customer Service & Product

    We purchased a Dell Inspiron 1720 in February and on the following day, the problems started. My laptop has worked trouble-free about 90% of the time. I have tried to deal with Dell Tech Support. They have been very little help at all. It is difficul to understand most of the people I have spoken with. Each one of them thinks they have the answer to the problem. So far, no one has had the answer. Each time they say someone will call you on a specific date. No one ever calls. We have had Dell products for years and never had this many problems. I will not purchase another Dell... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    msleal57's Picture   msleal57    4 Comments   Comments
  • Dell Dollars

    I received a letter from Dell Computers to extend my warranty on my XPS 720 3 years for $249. and receive $50. in Dell Dollars back to be used for future purchases from Dell Home $ Home Office. When I placed my order, the person at Dell Computers couldn't understand me and I couldn't understand them. They said the warranty would cost me $300. and I would receive $50. in Dell Dollars. After talking with numerous people, they gave me the warranty for what their letter stated it should be ($249.). I never received an e-mail confirmation that my warranty was extended so I called them... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    PaleoMan's Picture   PaleoMan    0 Comments   Comments


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